I was recently shocked by coleman's after sales support.
I scored an old Coleman dual fuel stove. It's a great piece of gear for the family camp. 2 burners running on coleman fuel (aka white gas, or shellite) or unleaded petrol.
The stove was about 10 years old and the pump mechanism wasn't working too well. As I've been using the stove for our home bbq the pump completely died forcing another trip to our local camping super store (ok they are getting to know me personnally now).
I enquired about purchasing a replacement part which they didn't have in stock. So I left the details of the stove with the store to get back to me.
A phone call later and the part was in. Nice quick service but the best bit.
They covered it under warranty!
Now that's a big thumbs up for coleman. A surprise that a manufacturer would stand behind their product like that when so often they seem only interested in the sale.
Note: Coleman does not support this blog